Order Management, Reimagined

All Your Orders.
One Smart System.
Total Control.

Connect your sales channels, automate your order workflows, book with any courier, and handle accounting — all in one powerful platform.

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Trusted by 20,000+ businesses worldwide

Multiple Channels

All your sales in one place

Automated

Save time with smart automation

Secure & Reliable

Enterprise grade security

Order Management Dashboard

Native Integrations

Connect Shopify, WooCommerce, Daraz & more. Orders sync automatically — no plugins, no manual imports.

Shopify

Shopify

Instant order & inventory sync

WooCommerce

WooCommerce

One‑click, plugin‑free connection

Daraz

Daraz

Marketplace orders & fulfilment

Everything, One Screen

Built for Businesses That Sell Everywhere

Stop juggling dashboards and spreadsheets — manage every order from a single control panel.

Unified Order Inbox

Shopify, WooCommerce, and Daraz orders land in a single queue the moment they're placed. No more tab‑switching.

SH #10482 · Karachi
2 min ago
WC #10481 · Lahore
6 min ago
DZ #10480 · Islamabad
11 min ago

Multi-Courier Booking

Compare rates from TCS, Leopards, PostEx & more. Book or auto‑assign right from the order.

Workflow Automation

Auto‑tag orders, assign to team members, update statuses, and trigger courier bookings based on rules.

Automated Accounting

Invoices, ledgers, and payment reconciliation update automatically as orders move through your pipeline.

Live Analytics

Real‑time dashboards for sales, inventory levels, and courier performance across all channels.

Complete Feature List

Everything Inside the Platform

From the order landing in your inbox to the invoice hitting your books — here's the full breakdown.

Order Processing & Automation

Unified order inbox across Shopify, WooCommerce, Daraz & WhatsApp
Auto-tagging, order routing & rule-based assignment
Bulk actions: confirm, cancel, or re-assign in one click
Duplicate & fraud-pattern order detection
Custom order status pipeline per business
Manual order entry for phone & walk-in sales
Order editing before dispatch
Multi-store & multi-warehouse order handling

Courier & Shipping

Book with 10+ couriers directly from the order screen
Live rate comparison before booking
Rule-based auto-assignment by city or weight
Bulk label & airway bill generation
Real-time tracking synced back to every order
Failed booking retry & fallback courier logic
Pickup scheduling & manifest printing
Delivery performance comparison by courier

Inventory Management

Real-time stock sync across every connected channel
SKU & variant-level tracking
Low-stock & out-of-stock alerts
Multi-warehouse stock allocation
Auto-hide out-of-stock listings storefront-side
Stock adjustment logs with reason codes
Bundled & kitted product support
Barcode-based stock intake & put-away

Accounting & Finance

Automated invoice generation per order
COD reconciliation against courier remittance
Payment gateway integration for prepaid orders
Expense & ledger tracking
Client & vendor-wise statements
Auto-calculated surcharges & adjustments
Daily cash-in-hand vs. bank reconciliation
Exportable financial reports for accountants

Customer Communication

Automated order status updates via SMS & WhatsApp
Branded self-service tracking page
Order confirmation & dispatch email templates
Delivery attempt & reschedule notifications
Customer feedback capture after delivery
WhatsApp order booking & support inbox
Configurable notification triggers per status
Multi-language message templates

Returns & NDR Handling

Automated non-delivery report capture from couriers
Reattempt, return, or hold-for-advice decisioning
Shipper advice requests with response tracking
Return booking straight from the order screen
Return-rate analysis by courier & product
SLA countdowns on pending NDRs
Restocking of returned items into inventory
Bulk NDR resolution for high-volume sellers

Team & Access Control

Role-based permissions for every team member
Multi-store access control from one login
Activity logs on every order change
Warehouse-level staff assignment
Approval workflows for high-value orders
Custom roles for finance, ops & support teams
Two-factor authentication on admin accounts
Session & device management

Reports & Analytics

Real-time sales & revenue dashboards
Courier performance & delivery-time comparisons
Return-rate & NDR trend reports
Product & SKU-level sales breakdowns
Channel-wise order volume analysis
Custom date-range & filtered exports
Team performance & SLA scorecards
Scheduled report delivery via email
Courier Booking

Book Any Courier, From Every Order

Stop switching tabs to book shipments. Compare live rates, pick a courier, and the tracking ID flows straight back into the order.

Live rate comparison Rule-based auto-assign Synced tracking IDs
Choose Courier Order #10482
TCS
TCS Express
Rs 220
LC
Leopards
Rs 240
PE
PostEx
Rs 210

"SwiftDock transformed our order processing. We now manage 3x more orders with the same team. The courier rate comparison alone saves us thousands every month. It’s the backbone of our e‑commerce operation."

Customer
Ayesha Khan Operations Lead, Multi‑Brand Retailer
20K+ Active Businesses
5+ Sales Channels
10+ Courier Partners
99.9% Uptime & Sync
FAQ

Questions, Answered

We natively integrate with Shopify, WooCommerce, Daraz, Magento, and Amazon. Orders sync in real time and inventory is automatically updated.
Absolutely. Compare live rates from TCS, Leopards, PostEx, M&P, BlueEx, and more. You can book per order or set rules to auto‑assign the best courier.
Yes — it auto‑generates invoices, tracks payments, and updates ledgers based on order status. You can also export to external accounting tools.
Yes, you can start a 14‑day free trial with no credit card required. Connect your first channel in minutes.
Automated SMS/WhatsApp updates keep your buyers informed about order confirmations, dispatch, and delivery.
Yes, a full REST API lets you build custom integrations and automate tasks beyond our standard features.

Run Every Order From One System

Connect your sales channels, automate workflows, book couriers, and keep your books clean — all without leaving the order screen.

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