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General Questions

General Questions

Everything you need to know about Deshi Software House.

What is Deshi Software House?

Deshi Software House is a full-service software development company that builds custom web, mobile and enterprise software solutions. We help startups and businesses turn their ideas into scalable, high-quality digital products.

Where is Deshi Software House located?

We are based in Pakistan and work with clients locally and internationally through remote collaboration.

What industries do you work with?

We work across logistics, e-commerce, food delivery, retail, and general SaaS products for startups and growing businesses.

What makes Deshi different from other companies?

We combine technical depth with a product mindset, every build is scoped, designed and engineered around your business goals rather than delivered as a generic checklist.

Do you work with international clients?

Yes, we regularly partner with clients outside Pakistan and manage projects fully remotely from discovery through launch.

How can I get started with Deshi?

Reach out through our contact page or WhatsApp, and our team will schedule a discovery call to understand your project.

Do you sign an NDA before discussing project details?

Yes, we are happy to sign an NDA before any detailed discussion so your idea and business information stay protected.

How is your team structured?

Every project is assigned a dedicated team of developers, a designer, and a project lead who acts as your single point of contact.

Can I visit your office for a meeting?

Yes, in-person meetings can be arranged at our office, alongside video calls for remote or international clients.

Do you work with startups as well as enterprises?

Yes, we work with early-stage startups building an MVP as well as established enterprises scaling existing systems.

What is your typical team size per project?

Team size depends on project scope, but most projects are handled by 2-5 people including development, design and QA.

How do I stay updated on project progress?

You get regular status updates through calls, shared boards, and milestone demos so you always know where the project stands.

Services Questions

Services Questions

Details about the services we offer and how we deliver them.

What services does Deshi offer?

We offer web development, mobile app development, custom software, UI/UX design, and QA & testing services end to end.

Do you offer web development services?

Yes, we build responsive, high-performance websites and web applications using modern frameworks like Laravel and Next.js.

Do you build mobile apps?

Yes, we build cross-platform mobile apps for iOS and Android using Flutter and native technologies where required.

Can you build custom software from scratch?

Yes, we specialize in custom software built specifically around your business processes rather than off-the-shelf tools.

Do you provide UI/UX design services?

Yes, our design team handles everything from wireframes and prototypes to full visual design and interactive handoff.

Do you offer QA and testing services?

Yes, every build goes through functional, regression, and performance testing before it reaches production.

Can you integrate third-party APIs?

Yes, we regularly integrate payment gateways, courier APIs, CRMs, and other third-party services into client platforms.

Do you offer e-commerce development?

Yes, we build and customize e-commerce stores on platforms like Shopify as well as fully custom storefronts.

Can you help with hosting and deployment?

Yes, we handle server setup, deployment pipelines, and ongoing hosting management for your product.

Do you offer white-label solutions?

Yes, we build white-label SaaS platforms that can be rebranded and resold under your own company name.

Products Questions

Products Questions

Common questions about the products Deshi builds and maintains.

What products has Deshi built?

We have built logistics platforms, food ordering SaaS, dropshipping management systems, and multiple white-label courier tools.

Are your products ready-made or fully custom?

Most of our products are custom-built, though some, like our logistics SaaS, can also be licensed as ready-to-use platforms.

Can I get a demo of your products?

Yes, we offer live demo sessions so you can explore the features before committing to a plan.

Do your products support multiple users or roles?

Yes, our platforms support role-based access so admins, staff, and clients each see only what is relevant to them.

Can your products be white-labeled for my brand?

Yes, our logistics and SaaS products support full white-labeling with your own branding, domain, and theme colors.

Do you provide onboarding for new product users?

Yes, every new client gets a guided onboarding session and documentation to help their team get started quickly.

Can products be customized after purchase?

Yes, we offer ongoing customization and feature add-ons even after the initial product has been delivered.

Is there a mobile app version of your products?

Yes, most of our platforms come with companion mobile apps for riders, staff, or end customers.

Pricing Questions

Pricing Questions

How we price projects, and what affects the final cost.

How do you price your projects?

Pricing depends on project scope, complexity, timeline, and integrations required, we provide a custom quote after discovery.

Do you offer fixed-price or hourly billing?

We offer both, fixed-price for well-defined scopes and hourly or retainer billing for ongoing or evolving work.

Is there an upfront payment required?

Yes, we typically require a partial upfront payment to begin, with the remainder split across agreed milestones.

Do prices vary by project type?

Yes, a marketing website, a mobile app, and a full SaaS platform each carry different pricing based on effort involved.

Are there any hidden costs?

No, our quotes are transparent and cover the full agreed scope, any additional work is discussed and approved beforehand.

Do you offer discounts for long-term partnerships?

Yes, clients on retainer or with multiple ongoing projects get preferential pricing and priority scheduling.

Process Questions

Process Questions

How a project moves from idea to a finished, delivered product.

What is your project process?

We start with discovery, move into design and iteration, then build a production-ready product with testing, launch support, and handover documentation.

How long does a website build take?

A typical website project is delivered in 6-10 weeks depending on complexity, integrations, and content readiness.

Do you handle content and SEO?

Yes, we can help with page structure, copy guidance, and basic SEO setup for launch.

Can I update the site myself later?

Absolutely, we build with easy-to-use CMS options and hand over a clean admin flow so non-technical users can update content smoothly.

How do you gather requirements before starting?

We run discovery calls and questionnaires to document goals, users, and features before any design or development begins.

Will I be able to review progress during development?

Yes, we share regular milestone demos and progress updates so you can review and give feedback throughout the build.

What happens after the project is delivered?

You receive full handover documentation, source code access, and a support window to catch any post-launch issues.

Support Questions

Support Questions

What to expect from our support and maintenance after launch.

Do you offer post-launch support?

Yes, every project includes a post-launch support window, with ongoing maintenance plans available afterward.

What does your maintenance plan include?

Maintenance plans cover bug fixes, security updates, performance monitoring, and small feature improvements.

How fast do you respond to support requests?

We offer 24/7 support with most critical issues acknowledged within a few hours.

Can I upgrade my support plan later?

Yes, support plans can be upgraded at any time as your platform grows and your needs change.

Do you offer emergency/urgent bug fixes?

Yes, critical production issues are treated as priority and addressed outside regular support hours if needed.

Is training provided for my team?

Yes, we provide onboarding sessions and documentation to help your team manage the platform confidently.

How do I report a bug or issue?

You can report issues directly through your dedicated support channel, WhatsApp, or the contact page.

What are your support hours?

Our support team is available 24/7, with a dedicated point of contact for active retainer clients.

Transparent Process

No hidden surprises

On-Time Delivery

We respect your time

Long-Term Partnership

We grow together

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